Supplier Testimonial: Working Capital Optimization
“The responsive support enhances working capital management and provides a high degree of scalability."
BACKGROUND
- Stakeholder type: Accounts Receivable
- Title: Credit Risk Manager
- Industry: Materials Science & Chemical Manufacturing
- Employees: 10,000+
Overview
A Credit Risk Manager at a global manufacturing company with over 10,000 employees uses Boost Intercept to manage working capital and customer risk while supporting extended payment terms. By leveraging Boost’s end-to-end automated straight-through processing technology for their virtual card payments, the organization accelerates cash collection, minimizes manual workflows, and balances customer flexibility with internal liquidity and risk requirements. Boost Intercept serves as a long-term partner in optimizing the invoice to-cash process at scale.
Primary Use Case
“We use Boost Intercept primarily to minimize the working capital impact of payment terms for our large key customers and, in certain cases, to mitigate risk associated with high-risk customers. This solution allows us to collect payments within our desired timeframe while providing customers with extended payment terms, creating a mutually beneficial arrangement.”
Prior Solution
“We have a few programs that we interchange based on customer needs, but Boost is our main program.”
Main Benefits
Automation
“The automated payment framework is excellent and seamless from a collections perspective. It requires minimal effort from our back-end receivables specialist, improving efficiency and positively impacting both payment terms and cash flow. Our automated payment framework uses a virtual card program to minimize working capital and provide value to our customers. Boost Intercept is a key partner in this initiative, consistently offering innovative virtual card solutions. This partnership has allowed us to expedite outstanding payments, improve cash flow, and streamline back-end processes. We highly value their contributions to our payment system. When we first partnered with Boost Intercept, they collaborated closely with our invoice-to-cash team, automating processes and reducing manual workflows by minimizing touchpoints. This streamlined our cash application and improved efficiency in managing customer accounts.”
Lower Processing Costs
“Some customers were incurring high interchange fees, but we negotiated lower rates with Boost Intercept. Boost Intercept helped decrease our overall card processing costs.”
Working Capital
“Boost Intercept has helped improve our working capital management by enabling us to bring cash in more quickly and efficiently. It also reduces manual workflows by automating processes within our invoice-to-cash team. We immediately saw the benefits of Boost Intercept. Our customers often demand extended payment terms, but to minimize working capital and risk, Boost Intercept allows us to accelerate cash collection at a reasonable rate while still offering those extended terms. This provides value to both our business and our customers.”
What is Most Valuable?
“The Boost Intercept service is responsive and provides excellent on-the-spot communication, invaluable for addressing my numerous questions. Thanks to their helpful platform, this tool effectively minimizes working capital and has seamlessly integrated into our processes.”
Overall Experience
Stability
“We haven't had any issues with stability. If we had, Boost wouldn't be one of our top virtual card providers. It has been reliable."
Scalability
“Boost Intercept is highly scalable. We have implemented it across numerous customers.”
Customer Support
“We have an excellent customer support representative.”
Return on Investment
“Boost Intercept has significantly improved our cash flow management. Access to quicker cash flow through their services is a significant benefit, especially at quarter ends when working capital is critical.“
Pricing
“The pricing is generally good, although we encountered a pricing dilemma with one customer. Most of the time, we are satisfied with the costs. The automated service provided by Boost Intercept, both through their platform and their assigned customer representatives, has been excellent.”
About Boost
@BoostB2B
@Boost Payment Solutions