Strategic B2B Payments
in the Digital Age
Results from the Strategic B2B Payments in the Digital Age B2B payments survey conducted in partnership with Financial Executives International (FEI) indicate that nearly half of all companies say their B2B payment processes need major improvement. Over 70% still rely on manual AP workflows, and nearly 60% of suppliers cite high acceptance costs as a top concern.
This research provides a comprehensive view of the current state of B2B payment operations, outlining structural challenges, gaps in efficiency, and the realities finance teams face in day-to-day execution. It also examines how leading organizations are modernizing their payment environments and offers a structured framework for transforming payment operations into a strategic driver of business performance.
Highlights include:
- 70% of respondents indicated the B2B AP processes were at least half manually operated, and almost 70% for AR.
- 51% of B2B payments were made via ACH/Bank transfer, followed by checks (22%), wire transfers (13%), static commercial cards (8%), virtual commercial cards (3%), and other (2%).
- 64% are interested in automating AP processes further.
- 80% of companies with the most significant need to address B2B payment processes are unable to, citing budget concerns, insufficient executive buy-in, and other priorities.

Watch the Companion Webinar On-Demand
The State of B2B Payments: How Finance Leaders Are Driving Digital Transformation
In this on-demand webinar, Boost experts unpack the current state of B2B payments, the biggest pain points finance leaders are facing, and how companies are using data-driven strategies to build smarter, more scalable payment systems.
What You’ll Learn
- Spot inefficiencies in your payment workflows
Identify common AP and AR challenges and see how your organization compares to industry benchmarks. - Use automation to drive measurable improvement
Streamline operations, enhance working capital, and strengthen buyer and supplier relationships. - Turn commercial cards into a competitive advantage
Go beyond payment mechanics to boost agility, improve control, and elevate your financial strategy. - Advance your payment maturity
Apply Boost’s P.A.R.T.S. optimization framework to assess your current payments setup and identify clear, actionable steps to scale and modernize.