Privacy Notice last updated January 2023
Commitment to Security and Privacy
At Boost, we take our responsibility to protect the security and privacy of the information we receive extremely seriously. We are continually reviewing our established policies and procedures to ensure that they are appropriate and effective in meeting our commitment to our community, to our customers and to ourselves.
While the company takes all reasonable precautions to preserve the integrity of all data and prevent any corruption or loss of all data, in the unlikely event of any data breach within our own or our third-party provider systems, Boost will notify any impacted customers or partners in a reasonable time period upon identification of breach.
About the Information We Collect
Boost collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the date and time of each visitor request. Boost’s purpose in collecting non-personally identifying information is to better understand how Boost’s visitors use its website. From time to time, Boost may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Boost also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Boost’s blogs/sites. Boost only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Boost may disclose collected information to our affiliates and vendors who assist us with our website. In some cases, this may require your information being sent to other countries. By supplying your information on our website, you consent to your information being transferred across national borders to Boost, its affiliates, vendors or agents.
When submitting information through Boost’s payment portals, you agree to knowingly submit only complete and accurate information and attest that the submission of this information does not violate any applicable federal, state, or local laws. You also agree that any personal information shared is provided with the explicit consent of that person.
Gathering of Personally-Identifying Information
Certain visitors to Boost’s website choose to interact with Boost in ways that require Boost to gather personally-identifying information. The amount and type of information that Boost gathers depends on the nature of the interaction. Generating Merchant Processing Agreements and other related documentation that may be required for your company to accept payments through Boost.
Business information collected during the online application process will be used solely for evaluating a supplier or merchant’s suitability for enrollment and to facilitate the boarding process. This information may be shared with third-parties only as necessary to accomplish these tasks, and the privacy policies of these third-parties may be different from ours. Contact information will not be shared with third-parties for marketing purposes but may be used by Boost to periodically share information with you about changes in regulatory compliance, new products, and services.
All information provided to Boost is transmitted using SSL (Secure Socket Layer) encryption. SSL is a coding system that lets your browser automatically encrypt (or scramble) data before you send it to us. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
The Boost website may create a file or a “cookie” on the hard drive of your computer to retain information that is used by our website. These files are used during your online session to ensure your access to our site is authorized and to control certain parameters of your communication session with our site.
An IP (Internet Protocol) address is a number assigned to your computer for accessing the Internet. All computer identification on the Internet is conducted using IP addresses to allow other computers and servers to recognize and communicate with each other. If a visitor requests pages from the Boost website, the Boost servers enter the visitor’s IP address into a log. We do not associate IP addresses with personal information received from visitors. Boost collects IP addresses to conduct site analysis. We also use IP address information to conduct system administration, manage communication traffic patterns and to investigate threats, mischief, or “attacks” directed at our site or to our visitors.
Please note that Boost does not disclose domain name or aggregate information to third parties other than vendors who assist us with our website and who are under strict confidentiality requirements.
Boost is not responsible for the privacy practices employed by websites that are linked from our website. Boost does not guarantee, approve, or endorse any information, material, services, or products contained on these links. Boost is not responsible for any content on sites linked from or to the Boost website as we are providing these linked sites as a convenience and your connection to any linked site is at your own risk.
Protection of Certain Personally-Identifying Information
Boost discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information to process it on Boost’s behalf or to provide services available at Boost’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Boost’s websites, you consent to the secure transfer of or sharing of such information to our employees or third-party providers across geographic regions on as needed basis to deliver services or process transactions. Boost will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Boost discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Boost believes in good faith that disclosure is reasonably necessary to protect the property or rights of Boost, third parties or the public at large.
If you are a registered user of a Boost website and have supplied your email address, Boost may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Boost and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or to help us support other users. Boost takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Storing Personally-Identifying Information
All data collected for the purposes of opening a merchant processing account is encrypted and stored in Boost’s CRM system (Salesforce.com).
How long do we store Personally-Identifying Information?
Data collected, encrypted and stored for the purposes of merchant processing accounts will be kept for as long as account information is required to maintain activity and/or to meet all regulatory and compliance guidelines or requirements.
Your Rights in relation to Personal Data
You have the right to request that Boost close your account and delete any data originally collected to open and maintain processing accounts. Boost will also from time to time contact customers to verify and or update information as needed. You have the right to proactively request confirmation or correction of data directly or through the authorized point of contact listed on the account profile.