Supplier Testimonial: End-to-End B2B Payment Automation
“I just like that Boost is hands-off. That's the biggest thing for me. We don't have to worry about missing a payment."
BACKGROUND
- Stakeholder type: Accounts Receivable
- Title: Accounts Receivable Manager
- Industry: Labeling and Packaging
Overview
An Accounts Receivable Manager at a mid-sized packaging and labeling company uses Boost Intercept to streamline virtual card acceptance and eliminate manual credit card processing. Prior to implementing Boost, card payments were handled manually, often leading to delays in charging cards and collecting funds. By moving to a hands-off, automated payment framework, the organization accelerated cash collection, reduced daily processing effort, and gained confidence that customer payments are processed accurately and on time. Boost Intercept enabled faster time-to-value, improved operational efficiency, and a more reliable invoice-to cash process for a lean AR team.
Primary Use Case
"We use Boost for customers who pay via virtual cards to help make credit card processing more seamless and efficient."
Prior Solution
“There were some other solutions, but Boost was the first credit card-only solution that seemed to fit right in.”
Main Benefits
Automation
"We were doing everything manually before we implemented Boost. It saves significant time and makes processes more efficient. Beforehand, cards weren't charged for weeks or even months. It's definitely saving hours of work daily.”
Cash Collection
"Boost has had a big impact because we need to process the cards to get the money. The money is available in a timely fashion. We saw the benefits a few days after deployment.”
What is Most Valuable?
“I just like that Boost is hands-off. That's the biggest thing for me. With Boost's automated payment framework, we get a remittance detail, like being paid via ACH in our bank, and the customer's payments are processed. We don't have to worry about missing a payment.”
Overall Experience
Scalability
“Everything's been slowly scaling up and handling it fine. Once we get even more customers over to Boost, we'll see, but it seems like they can scale up pretty well.”
Initial Setup
“Within a few days, we had already started processing some credit cards through Boost.”
Customer Support
“I contacted their technical support through email once, and it was pretty quick. I got it turned around and fixed within 24 hours. The quality was good, and they provided details of what happened and ensured everything should be fixed going forward.”
About Boost
@BoostB2B
@Boost Payment Solutions