Supplier Testimonial: Reduced Cost of Acceptance and Automated Processing
“We've saved significant time by reducing manual processing."
BACKGROUND
- Stakeholder type: Accounts Receivable
- Title: Senior Director, Treasury
- Industry: Industrial/Construction
- Number of employees: 5,000+
Overview
A Senior Director of Treasury at a large industrial and construction company with over 5,000 employees streamlined its customer payment acceptance strategy by implementing Boost Intercept as a virtual commercial card payment gateway. The organization adopted Boost to reduce the operational burden of handling credit cards internally while improving efficiency across its receivables process. By consolidating virtual card payments and automating data delivery into existing systems, the treasury team reduced manual processing, simplified posting, and minimized internal exposure to card data. Over time, the approach delivered meaningful cost and efficiency improvements, demonstrating how automated virtual card acceptance can scale securely and effectively for large supplier organizations.
Primary Use Case
“We use Intercept as a payment gateway to process customer credit cards. We receive payments through Intercept. They process credit cards from our online customers to us. We only use them for virtual card.”
How It's Helped
“Boost has helped to reduce our interchange costs. Intercept's virtual card payment process has reduced fees by about $350,000 to $400,000. It generates a custom file to import into our system, making posting easy. We didn't realize the full benefit until a year into our deployment. They didn't have a report built for us yet, so we weren't posting in real time. We added customers to it, so we got some immediate financial benefits, but the reporting didn't come until later.
We've saved significant time by reducing manual processing using Boost. It has saved our team about 10 to 15 hours monthly. It has also saved our card processing costs by around $350,000 to $400,000 and ten hours of time a month. It saves us around a quarter of an FTE.”
What is most valuable?
Cash Consolidation
The value we get from Boost is that we don't need to run credit cards on our network. They consolidate the cash and give it to us. The overall automated payment framework is fine, we haven't any issues with it. It was able to reduce some fees for us. That had a major impact.”
Simplified Posting
“They had a customized file that we could import into our system to make posting easy.”
Overall Experience
Stability
“We've had no issues with stability.”
Scalability
We've had no issues with scalability.”
Initial Setup
“Deploying Boost Intercept was easy because we just converted existing payers over. It doesn't require any maintenance on our end.”
Customer Support
“We communicate with them via email when we have issues. They're good. We don't have any issues with them. They've always delivered everything we've asked for.”
Return on Investment
“If you're concerned about the cost, it's compensated for by the savings you realize using the solution. Boost works. We save about $400,000 annually.”
About Boost
@BoostB2B
@Boost Payment Solutions