Effective as of 12.9.2025
Boost International Platform Agreement
1. Description of Boost Services and Fees
1.1 Boost Services.
Boost provides software, technology, and related services (collectively, the “Boost Services”) to enable you to access certain features and functionality, including the ability to facilitate financial transactions in cooperation with Boost’s acquiring partners and other payment services providers that Boost may designate from time to time (collectively, “Payment Services Provider”). Supplier will have access to certain payment services provided by the Payment Services Provider (“Payment Services”) pursuant to a separate agreement between Supplier and the Payment Services Provider (the “Payment Services Agreement”).
1.2 Fees.
You agree to pay all fees associated with your use of the Boost Services (“Fees”). These Fees may include, but are not limited to the published interchange rates and network fees at the time each transaction is settled plus a processing fee of 0.50% for all transactions (subject to change as provided in the agreement). Additionally, supplier agrees to pay FX fees associated with the payment, if applicable.
1.3 Mandatory Fee Changes.
We may change any Fees that are payable by you hereunder, as may be required by applicable law, the financial institutions and service providers we engage with (including but not limited to the Payment Services Provider), and/or the relevant payment networks (such changes being “Mandatory Fee Changes”). All such changes will be effective as of the date any such Mandatory Fee Change is implemented under applicable law, by the financial institutions and service providers we engage with, and/or the relevant payment networks, or such other date that may be notified to you. Any such changes may also be effective without notice to you. Furthermore, notice to you will not be required for any replacement or amendment to pass through increases or decreases in third party costs and fees. For the avoidance of doubt, you shall not have any right under Section 3 to terminate this Agreement in the event of any Mandatory Fee Changes.
2. Payment Services
2.1 Regulated Payment Services.
You acknowledge and agree that any payment services that are subject to licensing or regulation under applicable laws (“Regulated Payment Services”) are provided solely by the Payment Services Provider, and not by us, unless we have obtained the required licenses or authorizations in the relevant jurisdiction. As set forth in the applicable Payment Services Agreement, the Payment Services Provider is licensed or otherwise authorized to provide such Regulated Payment Services in your region.
2.2 No Boost-Provided Regulated Services.
Unless we specifically disclose otherwise and hold the necessary license in your jurisdiction, we do not provide, and are not responsible for providing, any Regulated Payment Services. For clarity, and notwithstanding any other provision in this Agreement, Supplier acknowledges that the Boost Services are distinct from the Payment Services and related account services of the Payment Services Provider. Boost is fully responsible for the Boost Services and nothing in this Agreement shall be construed to imply that the Boost Services are provided or endorsed by the Payment Services Provider.
2.3 Support.
Boost may provide certain support services in respect of the Payment Services, and Boost will be the first point of contact for any query regarding the Payment Services or related account services. Such queries may be escalated to the Payment Services Provider at Boost’s discretion.
3. Term and Termination
3.1 Term
The term of this Agreement shall begin on the date Supplier accepts this Agreement, provided that Boost will not be bound to this Agreement until it approves Supplier’s application and establishes a merchant account and/or merchant ID number for Supplier. This Agreement will continue until either party terminates this Agreement with 30 days’ prior written notice. In addition, Boost may terminate this Agreement at any time to reduce Boost’s actual or potential risk of loss or if Boost is required to do so by the Payment Services Provider, a governmental entity, or a payment network. Without limiting the foregoing, Boost may immediately terminate this Agreement without notice, if Boost believes, in its sole discretion, that: (a) Supplier has failed to pay any amount owed to Boost when due; (b) Supplier has violated, or is likely to violate, any applicable laws or payment network rules; (c) Supplier poses a financial or regulatory risk to Boost, the Payment Services Provider, or a payment network; (d) Boost’s agreement with the Payment Services Provider terminates, or either Boost or the Payment Services Provider becomes deregistered with the payment networks or fails to have the required licenses. Nothing in this Agreement will be deemed to interfere with or lessen the right of the Payment Services Provider or the payment networks to terminate Supplier’s ability to process cards at any time. Obligations arising prior to termination of this Agreement, provisions regarding each party’s liability, and other provisions which by their nature are intended to survive, will survive termination of this Agreement. Without limiting the foregoing, Supplier’s liability for transactions (including without limitation for chargebacks, fees, and adjustments) will survive termination of this Agreement.
3.2 Effect of Termination
Upon termination, your access to the Platform Services will cease, and you may lose access to certain functionalities of the Payment Services made available through the Payment Services Provider. Termination of this Agreement may impact your ability to use or access the Payment Services provided by the Payment Services Provider. You remain responsible for any Fees, charges, or liabilities incurred prior to or through the effective date of termination. If this Agreement is terminated, you acknowledge and agree that Boost and/or the Payment Services Provider will continue to deduct applicable Fees from your Payment Services Account that were due up until the date of termination, including any Fees that become due and payable after termination but which relate to the use of any of the Boost Services or Payment Services prior to such termination.
4. Payment Obligations
You agree that any amounts payable to us by you under this Agreement, including the Fees set forth in section 1 of this agreement, shall be due and payable according to the terms provided therein.
5. Settlement
Where the Boost Services or Payment Services include services relating to settlement funding, Boost is authorized to instruct the Payment Services Provider to withhold and set off from amounts otherwise due to Supplier any amounts owed to Boost under this Agreement. Supplier shall be responsible for all chargebacks, fees, and all costs or adjustments associated with the transactions submitted by Boost for processing on Supplier’s behalf and/or settled directly to Supplier’s depository account, and Boost shall have the absolute right to (or to instruct the Payment Services Provider to) hold and/or debit Supplier’s settlement funds or settlement account in the aggregate amount of each chargeback plus associated fees, costs and adjustments. Boost may also freeze or hold funds if Boost reasonably determines that there are inconsistent instructions regarding settlement or claims on the funds within the settlement account, and may otherwise act to prevent or reduce loss or risk to Boost. Subject to the foregoing, unless other arrangements have been agreed to between Boost and Supplier, funds due to the Supplier will be settled to Supplier’s account and deposited, net of Boost’s Fees and other processing fees at the time of transaction. If Supplier believes that any fees or other amounts charged by Boost are in error, Supplier must dispute such charges in writing within 30 days after receiving notice of the transaction. If Boost determines in its sole discretion that an adjustment is warranted, it will initiate such adjustment. All charges will be deemed accepted by Supplier if not disputed in writing within such 30-day period, and Supplier’s failure to dispute any charge within such period will constitute a full waiver of any claim related thereto.
6. Personal Data and Privacy
6.1 Personal Data Access and Use.
You grant Boost the right to access, receive, use, display, store, and transfer your data (including personal data (“Personal Data”), Onboarding Data (defined below), and ongoing due diligence data) as necessary to provide and improve the Boost Services, and in cooperation with the Payment Services Provider, its partners, and other third-party service providers. Boost maintains strict protocols for information and data security as well as confidentiality and privacy.
6.2 Consent to Transfer
You expressly consent to the transfer of Personal Data among us, the Payment Services Provider, its partners, and third-party service providers as necessary to perform or facilitate the Boost Services and the Payment Services.
6.3 Privacy Policy
You acknowledge that you have read and understood our Privacy Policy (the “Privacy Policy”), which is incorporated herein by reference. Our Privacy Policy explains how we collect, use, and protect your Personal Data.
7. Authorizations and Consents
By entering into this Agreement, you expressly authorize and consent to the following:
7.1 Boost Services
You authorize us to perform the Boost Services and all related functions as described in this Agreement and in any separate documentation provided to you.
7.2 Data Sharing
You authorize us to obtain and provide any information, documentation, and/or materials (which may include Personal Data) during onboarding as needed for due diligence purposes (“Onboarding Data”) or data required for ongoing due diligence to the Payment Services Provider, its partners, and other third-party service providers to the extent necessary to facilitate the Boost Services or Payment Services or comply with applicable law. You represent and warrant that the Onboarding Data does not contain any illegal, fraudulent or misleading content, and that in providing such Onboarding Data you have not omitted any information that may cause any disruption to the Payment Services or otherwise any breach of the Payment Services Agreement or other terms applicable to you; and you agree to indemnify and hold Boost harmless from and against any losses arising from such Onboarding Data.
7.3 Account Access
You authorize us to fully access your account with the Payment Services Provider (the “Payment Services Account”), including but not limited to operating and providing instructions related to your Payment Services Account, and deducting funds (including Boost Fees) from your Payment Services Account in accordance with the payment terms and frequency set out in this Agreement or otherwise requested or authorized by you (“Account Deductions”).
7.4 Account Information
You authorize us to view and retrieve information related to your Payment Services Account, including transaction data, and share such data with the Payment Services Provider, its partners, and any necessary third-party service providers, as required to perform or support the Boost Services and/or Payment Services.
7.5 Allocations of Funds and Payouts
You authorize us to provide all information necessary to the Payment Services Provider, including information the Payment Services Provider may require from time to time, to allow the Payment Services Provider to allocate any funds received into your Payment Services Account or make payouts on your behalf.
7.6 Compliance and Service Provision
You authorize us to perform all activities required for the Payment Services Provider to provide the Payment Services in accordance with the Payment Services Provider’s privacy policy and any applicable legal requirements.
7.7 Account Deductions
In relation to Account Deductions, (a) you authorize us to debit Boost Fees or other funds from your Payment Services Account from time to time; and (b) you agree to provide us with payment instructions that are complete and accurate prior to the Payment Services Provider executing a payout from your Payment Services Account. You specifically authorize Boost to deduct any funds owed to Boost by Supplier from the net settlement amount owed by the Payment Services Provider to you, by giving the Payment Services Provider payment instructions regarding such deductions. You acknowledge and agree that Boost will have no liability for any inaccurate payment instructions or any such payment instructions that Boost passes through to the Payment Services Provider for any Account Deduction or payout on your behalf. You agree to indemnify and hold Boost harmless for any and all losses arising from payment instructions submitted to Boost and/or the Payment Services Provider.
7.8 Insufficient Funds
If you do not have enough funds in your Payment Services Account to cover a debit instruction submitted by Boost to the Payment Services Provider, the Payment Services Provider will not be able to make the deduction until the Payment Services Provider has received sufficient funds from you in your Payment Services Account. In such circumstances you authorize the Payment Services Provider to notify Boost so that Boost can contact you about resolving the shortfall.
8. Indemnification
Supplier will indemnify, defend, and hold harmless Boost, its affiliates, the Payment Services Provider, and their directors, officers, employees, affiliates, and agents (“Indemnitees”) from and against all proceedings, claims, losses, damages, demands, liabilities and expenses whatsoever, including all reasonable legal and accounting fees and expenses and all reasonable collection costs, resulting from or arising out of: (a) a third party claim against Indemnitees related to the Boost Services or Payment Services; (b) inaccurate, incomplete, inaccessible, tardy, fraudulent or unauthorized payment instructions or other data delivered by Supplier or its customer (cardholder) (“Buyer”) to Boost for the processing of transactions, which inaccurate, incomplete, inaccessible, tardy, fraudulent or unauthorized information/data gives rise to a claim or loss by Supplier and/or such customer; (c) any sales transaction acquired by Boost or the Payment Services Provider; (d) Supplier’s negligence, willful misconduct, breach of this Agreement or Payment Services Agreement or any noncompliance by Supplier, a Buyer, or their agents with applicable laws or payment network rules; (e) Supplier’s goods and services, or any issue, problems, or disputes between Supplier and a Buyer; (f) any compromise, unauthorized access, disclosure, fraud, theft, or unauthorized use of personal data (including account data, cardholder data, or merchant credentials) of which Boost is not the direct and sole cause; (g) any chargeback-related issues, liabilities or amounts on transactions submitted by Boost for processing under this Agreement; (h) Supplier’s use of the Payment Services and all payment activities undertaken by Supplier, including any transactions, disputes, refunds, reversals, claims, fines associated with such payment activities conducted in connection with or in breach of Supplier’s Payment Services Agreement; or (i) any obligations between the Payment Services Provider and Supplier under or in connection with the Payment Services Agreement, or any acts or omissions of Supplier including but not limited to failure to pay any sums owed between Supplier and the Payment Services Provider. The indemnification set forth above will survive the termination of the Agreement. Supplier will keep Boost fully informed of any defense and obtain Boost’s written consent prior to agreeing to any settlement or agreement that requires Boost to make any admission of fault or to pay any amounts in connection with such settlement or agreement that are not fully paid for by Supplier.
9. Disclaimer; Limitations on Liability.
BOOST DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THE SERVICES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BOOST WILL BEAR NO RISK WITH RESPECT TO ANY GOODS OR SERVICES OF SUPPLIER, INCLUDING WITHOUT LIMITATION ANY RISK ASSOCIATED WITH CHARGEBACKS OR ANY CLAIMS BY A BUYER OR ANY FRAUD BY A BUYER OR ANY OTHER PERSON. IN NO EVENT WILL BOOST BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY NATURE OR FOR ANY REASON WHATSOEVER, REGARDLESS OF THE FORM OR ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THAT POSSIBILITY. THE TOTAL LIABILITY OF BOOST UNDER THIS AGREEMENT FOR ANY AND ALL CLAIMS WILL NOT EXCEED IN THE AGGREGATE THE FEES PAID TO BOOST IN THE THREE (3) MONTHS PRECEDING THE DATE LIABILITY FIRST ACCRUED. Boost will not be liable for any failure or delay in performance if such failure or delay arises out of causes beyond its reasonable control. In the event of any inaccurate payment initiated by a Buyer, Supplier expressly agrees that it is solely responsible to resolve the inaccuracy or other dispute with the Buyer, and that Boost will have no liability. This paragraph will survive termination of this Agreement.
10. Additional Provisions
10.1 Governing Law and Dispute Resolution.
The laws of New York State shall govern this Agreement. Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts in New York State, unless otherwise required by applicable law.
10.2 Changes to this Agreement
Boost is authorized to amend this Agreement or any pricing schedule with written notice to Supplier. Boost will use reasonable efforts to give Supplier 30 days’ prior notice of any material amendment. If Supplier does not agree to the amendment it may terminate this Agreement without penalty within 30 days of Boost’s notice of the amendment. Continued use of the Services after the amendment will constitute Supplier’s acceptance of and agreement to the amendment. Notwithstanding the foregoing, notice to Supplier will not be required for any amendment: (a) which Boost determines is required to comply with applicable laws or payment network rules; (b) as directed by the Payment Services Provider or the payment networks from time to time; or (c) to pass through increases or decreases in third party costs and fees.
10.3 Entire Agreement
This Agreement (including any documents or policies referenced herein) constitutes the entire agreement between you and us regarding the Platform Services and supersedes all prior or contemporaneous agreements, understandings, and communications, whether written or oral. Nothing in this Agreement is intended to conflict with the Payment Services Agreement or cause Supplier to be in breach of the Payment Services Agreement. In the event of any conflict between this Agreement and the Payment Services Agreement with respect to the Payment Services, the Payment Services Agreement will control.
10.4 Severability.
If any provision of this Agreement is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Agreement will remain in full force and effect.
10.5 Contact Information
If you have any questions or concerns about this Agreement, please contact us at globalsupport@boostb2b.com.